Contact Us

Have a question or need assistance? Our support team is here to help.

Customer Support

Email: info@shopglovo.com

Please include your order number (if applicable) to help us assist you faster.

Response Time

We aim to respond within 24–48 business hours (Monday to Friday). Response times may be slightly longer during weekends or public holidays.

How We Can Help

• Order status and tracking
• Product-related questions
• Returns and refunds
• Shipping and delivery inquiries
• Account or payment assistance
• General support

Before Contacting Us

You may find helpful information in the following sections of our website:

• Shipping Policy
• Refund Policy
• Terms of Service

Business Hours

Monday – Friday: 9:00 AM – 6:00 PM

Saturday – Sunday: Closed

Returns Assistance

To request a return, please email us with your order number and reason for return. Our team will guide you through the process.

Business & Partnership Inquiries

For collaboration or business-related inquiries, please contact us at info@shopglovo.com with the subject line "Business Inquiry".

Feedback

We value your feedback and suggestions. Feel free to share your experience with us at any time.

Important Note

GLOVO communicates with customers only through official channels. Please ensure you are contacting us through our official email.

Contact

Email: info@shopglovo.com