Shipping Policy

Effective Date: April 18, 2026

Contact: info@shopglovo.com

At GLOVO, we aim to deliver your orders in a timely and reliable manner. This Shipping Policy outlines how orders are processed, shipped, and delivered.

Order Processing

Orders are typically processed within 1–3 business days (excluding weekends and public holidays). Once your order is processed, you will receive a confirmation email with tracking details.

Shipping Time

Estimated delivery times vary depending on your location and shipping method selected at checkout.

• Standard Delivery: Typically 5–10 business days
• Delivery timelines are estimates and may vary due to external factors

Shipping Charges

Shipping fees, if applicable, are calculated and displayed at checkout before completing your purchase.

Tracking Information

Once your order is shipped, tracking details will be shared via email. Please allow some time for tracking updates to become active.

Shipping Address

Customers are responsible for providing accurate and complete shipping information. If you need to update your address, please contact us as soon as possible at info@shopglovo.com.

Delivery Delays

Delays may occur due to factors beyond our control, including courier delays, weather conditions, or high demand periods. We appreciate your patience in such situations.

International Shipping

We may ship to select international locations. For international orders:

• Delivery times may vary based on destination
• Customs duties, taxes, or import fees (if applicable) are the responsibility of the customer

Delivery Issues

Lost or Delayed Packages

If your order appears delayed or not received, please contact us. We will work with the shipping carrier to assist in resolving the issue.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery with clear photos of the product and packaging. We will review and assist with a replacement or refund where applicable.

Undeliverable Orders

If an order is returned due to incorrect address or failed delivery attempts, we may contact you to arrange re-shipment. Additional shipping charges may apply.

Multiple Shipments

If your order contains multiple items, they may be shipped separately depending on availability.

Policy Updates

GLOVO reserves the right to update this Shipping Policy at any time without prior notice.

Contact Us

Email: info@shopglovo.com