Privacy policy

Privacy Policy

Effective Date: April 18, 2026

Contact: info@shopglovo.com

GLOVO ("we", "our", or "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Order and payment details (processed securely through third-party providers)

Automatically Collected Information

When you visit our website, certain information may be collected automatically, such as:

  • IP address
  • Browser type and device information
  • Pages visited and time spent on the website
  • Referring websites

Cookies and Tracking Technologies

We may use cookies and similar technologies to improve your browsing experience, analyze traffic, and understand user behavior. You can manage cookie preferences through your browser settings.

How We Use Your Information

We use collected information for purposes including:

  • Processing and fulfilling orders
  • Providing customer support
  • Sending order updates and service-related communication
  • Improving website functionality and user experience
  • Preventing fraudulent or unauthorized activity
  • Complying with legal obligations

Sharing of Information

We do not sell your personal information. We may share your data with:

  • Trusted service providers (such as payment processors, logistics partners, and communication tools)
  • Authorities or legal entities when required by law
  • Business partners in case of merger, sale, or restructuring

Data Security

We use reasonable security measures to help protect your personal information. However, no online system is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on applicable laws, you may have rights such as:

  • Accessing your personal data
  • Requesting correction or deletion
  • Restricting or objecting to processing
  • Withdrawing consent where applicable

To make a request, contact us at info@shopglovo.com

Marketing Communication

You may opt out of promotional emails at any time by using the unsubscribe link or contacting us directly.

Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

Third-Party Links

Our website may contain links to external websites. We are not responsible for their content or privacy practices.

International Data Transfers

Your information may be processed in locations outside your country. We take reasonable steps to ensure appropriate data protection measures are applied.

Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

Email: info@shopglovo.com